Delivery, Returns & Swaps

Yes — we offer home delivery and local pickup options. Bikes arrive 90% assembled with easy setup instructions — or fully assembled if you’re local.

We charge a one-time $29 Bike Prep & Delivery Fee per lease to cover professional setup, packaging, and shipping.

Local pickup is always free and includes:

We waive the delivery fee on 12-month plans as a thank-you for committing longer-term.

Just log into your account to start a return or size swap. We’ll provide a prepaid shipping label or arrange a local handoff, depending on your location.

We stock common parts like pedals, grips, and tires. Just let us know what you need — we’ll get it to you fast.